HER policies

It's great when we all are working on the same page. 

Please respect your time and mine.

Your therapist will text remind you - within 24-hours prior to your next appointment time.

A late show for an appointment could result in your treatment time being reduced to fit within the booked time slot. Please note, the pre-agreed fee for the whole booked session will be levied. 

For all scheduled appointments there is a requirement of a 24 - hour notice period otherwise 100% of the agreed fee will be charged. In the event that you may need to cancel an appointment please contact your therapist directly.

You will be asked to complete a short consultation form at each session, this is included in your session time.  For some treatments will require you to complete a Pre-Check Questionnaire before your booking can be confirmed. 

Under no circumstances will the therapist massage if under the client is believed to be, or remaining, under the influence of alcohol or recreational drugs. Agressive or suggestive behaviour will also not be tollerated and you will be asked to leave. 


Please call during office hours
 Better yet leave a text as I am most likely to be in a therapy session.
I will contact you as soon as I am available.